Sale items are final sale. There are no returns on final sale items
All orders placed with discount codes, excluding the 10% newsletter sign up discount, are exchange/store credit only.
For full priced- non final sale items you are entitled to an exchange, store credit or refund when your purchase is returned within 10 days of the ship date.
All items returned must be in perfect condition.
Your return shipment should be sent pre-paid to:
203 W. Comstock St.
Seattle, WA 98119
Wild Columbine is not responsible for lost packages.
Wild Columbine does not refund shipping charges.
Exchanges/Refunds are processed within 3 days after we receive the merchandise. You will receive a confirmation by email when your exchange/refund is processed. Please allow 2-3 days for your refund to post to your credit card.
All exchanges will be processed once the returned item is received.
In case merchandise is not available for exchange, you will be reimbursed.
We will refund the credit card you used for the original purchase for the purchase price of the merchandise, excluding shipping cost. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise. You must include receipt for (ground only) shipping with return or you will not be refunded.
If merchandise is damaged on the way, please contact us by phone or email upon receiving your order.
We have the right to deny credits if the merchandise returned does not meet our return policy requirements.
If you have any question regarding your return/exchange, please send an email.